1. Do you shop worldwide?
Worldwide shipping will happen very soon! Follow our Instagram @ZeebaBeauty.shop for the latest updates! At the moment we only ship anywhere thats within the United Kingdom (excl. Northern Ireland).2. I just placed an order but I realised it's not what I want!/I changed my mind.
You can cancel your order at anytime before dispatch. Please contact us if you changed your mind. After you order has been dispatched/shipped, you will not be able to change your order and there will be no refunds for this.
3. I placed an order but I realised I submitted the incorrect address!
We always recommend to double or triple check your personal/sensitive information before placing an order. However, if you know you have made a mistake, please e-mail us immediately at [email protected] with your order number so we can help you as soon as we can. Otherwise, once your order has been dispatched there isn't much we could do :(
4. Are you cruelty free?
We are proud to say that we are cruelty free!
5. Are your products vegan?
We are also proud to say that we sell vegan luxuries!
7. How will I know you have a big sale?
You can feel free to subscribe to our newsletter which is located at the bottom of this page. You'll be the first to find out about restocks, offers, bonuses and discount codes!
6. I love to work with you as part of a social media collaboration!
We also love to find talented people to work with us! Please e-mail us a brief information about yourself and why you think you'll be suitable to collab with us! E-mail us at [email protected]
7. I am unsatisfied with my order, how can I return?
Please refer to our 'Returns Policy' at the bottom of the page.8. It's my first time purchasing makeup how do I know what will suit me? Do you offer samples?
Samples are unavailable at this time. If you're not sure about our products, you can always visit our public Instagram page (@ZeebaBeauty.Shop) where you'll see a wide range of gallery and videos of our products in use.